We are committed to protecting your personal information and being transparent about what information we hold about you.
Using personal information allows us to develop a better understanding of our clients and in turn to provide you with relevant and timely information about the work that we do.
The purpose of this policy is to give you a clear explanation about how we collect and use the information we collect from you directly and from third parties.
We use your information in accordance with all applicable laws concerning the protection of personal information. This policy explains:
- What information we may collect about you
- How we may use that information
- In what situations we may disclose your details to third parties
- Information about how we keep your personal information secure, how we maintain it for and your rights to be able to access it
If you have any queries about this policy, please contact the Data Protection Officer at Your Leisure or email: firstname.lastname@example.org
Who we are
Rewind That Digital is a registered as a company in England and Wales under registration number 10863455.
We collect various types of information and in a number of ways.
Information you give us:
For example, when you register on our website to access learning guides or downloads we’ll store personal information you give us such as your name and email address.
Information about your interaction with us:
For example, when you visit our website, we collect information about how you interact with our content and ads. When we send you emails we keep a record of which ones you have opened, and which links you have clicked on.
Sensitive personal information:
Data Protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not collect this information.
There are three bases under which we may process your data.
When you engage our services, you are entering into a contract with us. In order to perform this contract, we need to process and store your data. For example, we may need to contact you by email or telephone in the case of updates, issues with the work, invoices, late payments and to check before any additional work that is required is carried out.
Legitimate business interest:
In certain situations, we collect and process your personal for purposes that are in our legitimate organisational interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing.
With your explicit consent:
For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.
We aim to communicate with you about the work that we do in ways that you find relevant, timely and respectful. To do this we use data that we have stored about you, such as what content you have enjoyed in the past or what communications you have previously engaged with.
We use our legitimate organisational interest as the legal basis for communication by email, we will give you an opportunity to opt in to begin with when accessing content or learning guides. If you do not opt out, we will provide you with an option to unsubscribe in every email that we subsequently send you, or you can alternatively use the contact details at the end of this policy. If you provide us with your email address via direct contact, contact form or opt-in form, we will keep this data indefinitely. You can manage your contact preferences or unsubscribe at any time via the footer of our email campaigns.
The only data we will collect will be that voluntarily given by completing the required fields on contact forms or opt-in forms.
We will never share your data or rent your data. The data provided by you for us to engage in email communications is held securely by MailChimp.
By completing an opt-in form to access premium content, ebooks or any other offer (this will be made clear on the opt-in forms) you will be able to opt-in to our update mailing list. If you do not wish to receive anything else from us other than access to the content or offer you are completing a form to access, you will not receive update emails or marketing emails. You will be able to specify whether you wish to receive further email communications via the opt-in forms – a required field which allows you to give explicit consent to further communications.
We will never contact you by phone unless it is related to a service you have engaged us to carry out.
Other processing activities
In addition to marketing communications, we also process personal information in the following ways that are within our legitimate organisational interests:
We may analyse data we hold about you to ensure that the content and timing of communications that we send you are as relevant to you as possible.
We may analyse data we hold about you to identify and prevent fraud.
To improve our website, we may analyse information about how you use it and the content and ads that you interact with.
We may use profiling techniques or third-party wealth screening and insight companies to provide us with information about you that will help us to communicate in a relevant way with you, when we are approaching you about potential philanthropic support. Such information is compiled using publicly available data about you.
In all the above cases we will always keep your rights and interests at the forefront to ensure they are not overridden by your own interests or fundamental rights and freedoms. You have the right to object to any of this processing at any time. If you wish to do this, please use the contact details at the end of this policy. Please bear in mind that if you object this may affect our ability to carry out tasks above that are for your benefit.
There are certain circumstances under which we may disclose your personal information to third parties. These are as follows:
Where we are under a duty to disclose your personal information to comply with any legal obligation (for example to government bodies and law enforcement agencies).
Cookies are small text files that are automatically placed onto your device by some websites that you visit. They are widely used to allow a website to function (for example to keep track of your basket) as well to provide website operators with information on how the site is being used.
Your debit & credit card information
We do not process any card payments.
Maintaining your personal information
We store your personal information indefinitely such that for any subsequent engagements you make we can link them back to a single unique record that we hold for you on our system.
If there are aspects of your record that are inaccurate or that you would like to remove, you can usually do this by logging in to your account through our website. Alternatively, please use the contact details at the end of this policy.
Any objections you make to any processing of your data will be stored against your record on our system so that we can comply with your requests.
Security of your personal information
We will put in place appropriate safeguards (both in terms of our procedures and the technology we use) to keep your personal information as secure as possible. We will ensure that any third parties we use for processing your personal information do the same.
We will not transfer, process or store your data anywhere that is outside of the European Economic Area.
Your rights to your personal information
You have a right to request a copy of the personal information that we hold about you and to have any inaccuracies in this data corrected. Please use the contact details at the end of this policy if you would like to exercise this right.
Contact details & further information
Mail: Rewind That Digital Ltd, Marlowe Innovation Centre, Marlowe Way, Ramsgate, CT12 6FA